Doctors Hospital Transforms Their Covid-19 Testing
● Developed by Plato Alpha, the new portal facilitates customer accounts,
centralizing testing and results and enabling patients to view test history
● Unique test result QR codes which significantly mitigate fraud
● Centralized data hub that creates efficiencies in reporting for medical professionals
Delivering Digital Solutions: Plato Alpha is a Bahamian-owned and operated software
development company dedicated to helping businesses increase efficiency and profitability by
delivering winning product development, software development, and B2B solutions.
First of its kind: Plato Alpha Design has designed Doctors Hospital’s new COVID-19 Testing
Portal, making the hospital the only testing facility in the country that allows people to pay,
receive and review past and present test results all in one place.
March 14th, 2022. Nassau, Bahamas – On March 3, Doctors Hospital launched their new
COVID-19 Testing Portal, a custom app designed by Bahamian software development firm Plato
Alpha. The new portal centralizes test scheduling, payment, and patient history in one seamless
“This new software will help us increase efficiencies by automating many of our back-office
operational tasks,” said Doctors Hospital Results Manager Sherzel Smith. “Considering the
quick turnaround time, the platform that Plato Alpha has produced is nothing short of amazing.
Doctors Hospital is the only organization in The Bahamas with a COVID Testing platform with
these capabilities, and our expectation is that it will continue to help us provide quality service.”
Built from the ground up in less than 3 months, the new portal enhances the customer
experience by streamlining the scheduling process, enabling patients to create an account to
book and pay for tests. Patients may also access their accounts to view their test history.
“The previous system required a multistep process utilizing several platforms. We have created
a custom solution that integrates all of the steps into one centralized platform,” said Plato Alpha
Design CEO Duran Humes. The portal also integrates elements to verify test results, mitigating
“We designed a platform that generates a unique QR code for each test completed. That code
appears on every test result document,” shared Plato Alpha Design’s COO, Keith Roye II. “If
you were to scan that QR code, you would be able to see the test results on your device. If that
result does not show up on your device, it’s most likely a fraudulent test. That’s just one of the
ways we helped to vet tests and prevent fraud.
Beyond enhancing the patient experience, the new platform provides medical professionals
instant access to metrics with a centralized data hub that facilitates efficient reporting.
Plato Alpha, launched in 2019, is a full-service software and product development company
committed to helping businesses increase efficiency and profitability by delivering winning digital
“Our goal is to pioneer The Bahamas’ digital age and eliminate the need to source
programmers, coders, and software developers from outside our borders,” stated Humes.
Plato Alpha has designed and developed digital systems for various local and international
organizations, including the Rotary Clubs, the Government of The Bahamas, Super Value, and
Codelitt. They have also developed a proprietary product TriBlock HR – specifically designed for
Bahamian businesses – that drastically reduces the time HR and Payroll departments spend
doing repetitive work.
“We were honoured to work with Doctors Hospital, and we look forward to strengthening our
relationship with them,” shared Roye II. This project was a blast to work on and aligns with our
mission to provide cutting-edge, high-quality software solutions that deliver measurable results.”
Download the full press release here
Visit the Covid-19 portal https://doctorshosp.com/covid-testing
About Plato Alpha Design
Plato Alpha was born in 2019 when two Bahamian developers joined forces under the ethos “Go big or go
bigger.” With revolutionizing The Bahamas’ digital landscape as its north star, Plato Alpha delivers
innovative digital solutions that help businesses increase efficiency and profitability.
Tel: (242) 502-9407